Shipping & Customs

INTERNATIONAL DELIVERY

The time frame of an order delivery is divided into two parts:
Processina time: 1-3 Days
Shipping time:

Standard Shipping (10-25 days).

VIP Shipping (7 - 20 days).

The worldwide -A standard shipping rate of $6.99 is charged. 
Order over $59 Get Free Shipping

LOCAL TAXES & DUTIES 

To make worldwide shipping easy, we have included duties and taxes in the shipping charge where possible. Duties and taxes will be included and shown at Checkout.

Order Processing Time:
All orders placed with Rianmond undergo a thorough processing procedure to guarantee the quality and accuracy of your purchase. Our standard order processing time is 3–5 business days. During this period, our team carefully prepares your order for shipment, ensuring that each item is handled with precision and care. Please note that order processing time does not include weekends or public holidays.

Shipping Methods:
We offer reliable shipping options to ensure your products reach you in optimal condition. Shipping costs and estimated delivery times are calculated at checkout based on your location.

Order Tracking:
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information. Use the provided tracking number to monitor the progress of your shipment in real time.

Delivery Time:
The actual delivery time depends on your location and the shipping method selected during checkout. Please note that unforeseen circumstances such as weather conditions or postal service delays may impact delivery times. We appreciate your understanding in such situations.

Order Changes and Cancellations:

If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been processed and shipped, changes may not be possible.
Lost or Damaged Shipments:

In the rare event that your shipment is lost or arrives damaged, please reach out to our customer support team immediately. We will work with you to resolve the issue promptly.
At Rianmond, your satisfaction is our top priority. If you have any questions or concerns regarding your order or our shipping policy, feel free to contact our customer support team. Happy planting!